Speak to an expert +44(0)1733 391377

Toggle Sidebar

As we move through 2025, HR and reward professionals are facing a dynamic and increasingly complex landscape. Ongoing global trade uncertainties, persistent skills shortages and an unrelenting war for talent continue to challenge organisations across all sectors. Against this backdrop, employers are under pressure to deliver and ensure client satisfaction, while also meeting the evolving expectations of their workforce.

The findings from our latest UK Reward Management Survey (UKRMS) offer an essential snapshot of how organisations are navigating these challenges. From reward strategies and pay transparency to HR technology investments and cautious budgeting, the survey reveals HR professionals across sectors are focused on doing more with less – attracting, retaining and motivating talent while managing tight resources and regulatory demands.

Common anticipated challenges for HR in the year ahead

Three key themes have emerged from the survey as the most pressing challenges for HR leaders:

1

Recruitment and retention pressures

Unsurprisingly, the challenge of attracting and retaining talent remains front and centre. The competition for specialist skills is fierce, with long lead times for new hires and increasing difficulties in retaining employees beyond their initial six months. Organisations are also grappling with the expectations of a multi-generational workforce, who demand clear career progression, meaningful work and a supportive organisational culture.

These challenges are intensified by external factors – rising pay expectations fuelled by the cost-of-living, hybrid working demands and a growing emphasis on organisational purpose and values.

2

Budget and affordability constraints

Balancing cost control with the need to remain a competitive employer is an ongoing struggle. Rising costs – from benefits and private medical schemes to increased National Minimum Wage obligations – are squeezing HR budgets. At the same time, there is increasing pressure to enhance reward packages, provide greater pay transparency and invest in employee engagement initiatives.

For many organisations, this has created a delicate balancing act: meeting employee expectations without compromising financial sustainability.

3

Implementing new systems and processes

The third major challenge is the successful implementation of new HR systems, particularly Human Resources Information Systems (HRIS). As organisations look to digitalise HR processes, improve data accuracy and support strategic workforce planning, investing in the right HR technology has become a critical priority. However, capacity constraints within HR teams and difficulties in securing business-wide buy-in often hinder progress in these transformation projects.

Other notable challenges include managing pay equity and transparency (especially in light of evolving EU directives), responding to external policy changes and navigating complex organisational restructures.

HR priorities and trends

The survey also reveals clear trends in how HR leaders are prioritising their agendas for the year ahead. Interestingly, there is a strong focus on getting the fundamentals of reward and employee engagement right, with fewer organisations pursuing more specialised or executive-focused initiatives.

Pay benchmarking tops the agenda

Pay benchmarking is the most widely prioritised area, with 81 per cent of respondents indicating plans to review their pay structures to ensure competitiveness in the market. This focus reflects the growing importance of fair and transparent compensation practices in both attracting and retaining talent.

Benefits benchmarking is also a key focus, with 62 per cent of respondents planning reviews to ensure their offerings remain attractive and competitive.

Employee engagement remains a core priority

In addition to reward, employee engagement is a top priority for employers. A significant 75 per cent of HR professionals plan to conduct employee opinion surveys, underlining the importance of listening to employee feedback. With hybrid working now embedded in many organisations, understanding employee sentiment and addressing engagement challenges has never been more critical.

Strategic reward initiatives gaining ground

Beyond benchmarking, other priority areas include:

  • Reward strategy development (60 per cent)
  • Job evaluation and grading reviews (59 per cent)
  • Pay review process improvements (62 per cent)

These initiatives aim to build structured, transparent and equitable reward frameworks. There is a clear move towards enhancing internal consistency, fairness and communication around pay decisions – a crucial factor in building trust and retaining employees in a highly competitive talent market.

Lower priorities: Long-term incentives and executive benchmarking

Conversely, areas such as long-term incentive design (66 per cent unlikely to address), executive benchmarking and salary scale development rank lower on the priority list for most organisations. This suggests that many businesses are focusing their limited resources on foundational reward and engagement initiatives rather than broader or more complex projects.

One area with a mixed outlook is equal pay studies. While 49 per cent of respondents are unlikely to focus on this in the coming year, a significant 46 per cent are likely or very likely to address it, reflecting differing levels of maturity and regulatory pressure across organisations.

While diversity, equity and inclusion (DEI) is essential for the long-term health and success of any organisation, driving innovation, better decision-making and stronger workplace culture, it has become a polarising topic, particularly as global policies and mandates create challenges for multinational companies trying to maintain cohesive strategies across different regions. Organisations face the task of navigating these complexities thoughtfully, ensuring that inclusion efforts remain authentic and locally relevant, while avoiding the risk of DEI being seen as a compliance exercise or political statement.

HR Budget Outlook: Stability with targeted investment

The survey data paints a picture of steady, measured HR budgeting, with most organisations expecting minimal changes in their HR budgets over the next 12 months. Rather than widescale budget increases, there is a clear trend towards selective investment in key areas such as training, development and strategic projects.

Key findings on HR budgets:

  • HR headcount: Over half (53 per cent) expect no change, with only modest increases or decreases forecast for the remainder.
  • Training & Development: 28 per cent expect a budget increase of up to 10 per cent, while 46 per cent anticipate no change – indicating a gradual, cautious investment in skills-building.
  • Day-to-day HR costs: 58 per cent predict no change, with 25 per cent expecting increases.
  • Reward management: 50 per cent expect no change; 27 per cent anticipate a modest increase of up to 10 per cent.
  • Projects and new developments: This area shows the highest potential for budget growth, with 28 per cent expecting a rise of up to 10 per cent and 7 per cent forecasting increases between 11-20 per cent. However, 44 per cent anticipate no change, reflecting overall budgetary caution.

The growing role of HRIS and technology in reward strategy

A notable trend across respondents is the increasing importance of HR Information Systems (HRIS) as a foundational enabler of workforce strategy. Whether the objective is to improve data accuracy, automate administrative processes, enhance compliance or facilitate more effective resource planning and recruitment, HR technology is now a critical focus area. 16 per cent of respondents plan to review or change their HRIS in the next 12 months; a further 19 per cent indicate it under consideration, while a similar proportion (20 per cent) have already done so in the past year.

In many cases, HRIS initiatives are being driven by broader organisational transformations—such as digitalisation agendas, mergers or restructures. However, the successful rollout of these systems remains a challenge, often hindered by capacity limitations within HR teams and the difficulty of securing buy-in from other parts of the business. One third of respondents reported that implementation took between three and six months.

An emerging area of interest is the use of AI-driven HR tools to support decision-making in areas like pay benchmarking, talent acquisition and workforce analytics. As AI capabilities become more accessible, organisations are beginning to explore how these technologies can enhance HR efficiency, accuracy and strategic impact.

A year of consolidation and focused investment

The UK Reward Management Survey findings for 2025 highlight a year of consolidation and selective investment across HR functions. Organisations are prioritising the fundamentals: competitive pay, fair and transparent reward practices, and active employee engagement. All while cautiously managing their budgets and resources.

While there is clear recognition of the need to invest in HR technology and digital transformation, many organisations are taking a measured approach, focusing on initiatives that deliver immediate value and support longer strategic workforce objectives.

How can Paydata help with your total reward approach?

As the talent market continues to evolve and external pressures persist, HR leaders will need to balance ambition with pragmatism – ensuring that reward strategies are not only competitive but also sustainable, transparent and aligned with the organisation’s long-term goals. If you have any questions or would like to know more about our reward strategy consulting services, please don’t hesitate to contact our team.


Related Articles

Read More
Research, Insights and Publications

Communicating the 2025 Pay Award: Building Trust Through Transparency

In a rapidly evolving labour market, clear and transparent communication of pay awards is no longer ...

Explore
Read More
Seminars and Training

Booking open: Paydata HR and Reward Conference 2025

Join us this September and explore current HR and Reward challenges at Paydata's HR and Reward Confe...

Explore
Read More
UK Reward Management Survey

Five key trends shaping the future of reward and workforce strategy

As the UK economy continues to recover from years of disruption, ranging from the Covid-19 pandemic ...

Explore

Stay up to date

Sign up for briefings on pay benchmarking, salary surveys, reward strategy and statistical updates.

sign up for updates

© Paydata Ltd 2025 All rights reserved.
Registered in England no: 3632206
VAT no: 728 0808 28

Paydata Ltd, 24 Commerce Road, Lynch Wood, Peterborough, Cambridgeshire, PE2 6LR