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Paula Sweeney - HR Service Transformation Manager

Paydata provided us with a huge amount of support and ensured both the HR team and our managers were training sufficiently. In particular the service provided is and has always been excellent.

Alliance Healthcare’s origins are deeply rooted in community healthcare: the company was founded under the UniChem brand over 70 years ago by a group of London pharmacists to service independent pharmacy. Today Alliance Healthcare continue to maintain this strong service-based culture and are dedicated to working in partnership with pharmacists and manufacturers to improve healthcare in our communities. Working with their partners, Alliance Healthcare provide an innovative range of wholesale distribution and related services for the pharmaceutical and healthcare industry employing around 5,200 people in the UK.

How we helped Alliance Healthcare

The Issue

The project addressed three key challenges:

1

Reduce the time and resources spent on the pay review each year

2

Simplify the review cycle by standardising and automating the process.

3

Ensure sensitive information was stored securely and a clear audit trail could be produced

Our Solution

PAYreview is an on-line application that gives users access to the real-time details of the people they are authorised to see. Reviewing managers are able to make their recommendations which are then once submitted, automatically forwarded to the next appropriate senior manager for authorisation. Where necessary such workflows can embrace several layers of the management structure, with each more senior level seeing the impact of their teams’ decisions.

Alliance Healthcare’s use of PAYreview

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How it worked

1

Tried and tested product designed to be tailored to each customer’s needs

2

Paydata and Alliance Healthcare set about defining their needs

3

Paydata provided training and telephone support

4

The PAYreview system delivered the benefits they wanted

5

The amount of time they spend on administering the pay review has dramatically reduced by 50%

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