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As businesses across the UK navigate the ever-evolving economic landscape, understanding how to attract, motivate and retain talent has never been more critical.

As the workplace faces a ‘perfect storm’ of HR challenges, our latest UK Reward Management Survey for Autumn 2025 is designed to provide leaders with insights into current HR practices. Our report provides a snapshot of how organisations are managing pay, rewards, benefits and people strategies amidst ongoing cost pressures and talent challenges.

A stable business outlook despite cost pressures

UK organisations are broadly optimistic. Business confidence is reflected by 42 per cent who expect order books to grow, 46 per cent that anticipate higher revenue and 45 per cent who foresee increased profitability. While not all sectors are experiencing uniform growth, these figures suggest a resilient business environment, with many employers preparing for measured expansion despite ongoing financial pressures and economic uncertainty.

Understanding business expectations is crucial for shaping reward strategies. Organisations with optimistic projections are better positioned to invest in pay and benefits, whereas those anticipating stable or modest growth must carefully balance affordability with employee engagement.

Pay Awards in 2025: Moderation and the National Living Wage

Pay remains a central focus for employers and employees alike. Rising living costs and affordability pressures put pay decisions under closer scrutiny than ever.

Median pay budgets for 2025 (excluding the impact of the National Living Wage), are 3.0 per cent, reduced from 4.0 per cent in 2024 and 5.0 per cent in 2023. When accounting for the National Living Wage, these figures increase by around one percentage point, with a median of 4.0 per cent. This suggests that the NLW adds around one per cent to pay budgets for relevant employers.

Looking ahead to 2026, pay budgets are expected to remain broadly in line with 2025 levels, with few respondents reporting plans for a pay freeze. This stability signals a levelling of pay growth, reflecting both economic caution and the ongoing balancing act between employee expectations and organisational affordability.

Pay review practices

Organisations continue to combine across-the-board increases with targeted individual awards, with 38 per cent adopting each approach. Pay actions are guided primarily by external relativities (78 per cent), followed by internal relativities (54 per cent) and high-performer recognition (43 per cent).

Notably, out-of-cycle pay awards (excluding those made in recognition of a promotion) remain widespread, with 78 per cent offering them in 2025 and 77 per cent planning to continue in 2026. These are something we have been monitoring for some time and have the ability to skew the overall picture on pay given their prevalence. The proportion of respondents awarding out-of-cycle increases that account for up to one per cent of their annual pay bill has risen from around one third in autumn 2023 to 44 per cent in autumn 2025.

Bonuses: Stability and performance alignment

The survey highlighted how bonuses are a staple part of the reward package, with 70 per cent of respondents operating bonus schemes. There is a clear trend toward stability, with 67 per cent expecting the number of employees receiving bonuses to remain the same, and 51 per cent anticipating bonus sizes to remain unchanged.

Bonus payments are typically annual (91 per cent) and most organisations consider individual, team and company performance (76 per cent) when determining awards. This approach underscores a shift from purely individual performance metrics toward broader engagement and alignment with organisational goals.

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Flexible Working: The hybrid era continues

Flexible working remains a dominant feature of the post-pandemic workplace. Survey results reveal:

  • 94 per cent offer working from home options;
  • 93 per cent provide part-time arrangements; and
  • 72 per cent allow informal flexibility, such as ad hoc changes to hours or location.

However, mandated attendance is still a live issue. Only three per cent require full-time office presence, while 43 per cent mandate part-time attendance, and 38 per cent have no plans to mandate return.

For frontline staff, 61 per cent are expected in the workplace five days a week, highlighting the ongoing differentiation between office-based and essential roles. 60 per cent of employers do not formally track attendance and only eight per cent measure productivity in detail, suggesting that flexible working is increasingly trusted as part of broader employee engagement strategies.

Pay equity and transparency: Momentum builds

Transparency and fairness are gaining prominence in reward strategies. 25 per cent of employers publish internal pay scales, with 34 per cent actively considering increased transparency in anticipation of UK regulations aligning with the EU.

Measures to enhance pay transparency include:

  • 76 per cent developing clearer pay structures or scales
  • 73 per cent introducing formal job grading systems
  • 68 per cent publishing gender pay gap reports

Despite these efforts, challenges remain. 63 per cent cite budget constraints, 53 per cent report legacy pay inconsistencies, and 35 per cent highlight a lack of awareness or tools to analyse pay equity. Nonetheless, organisations are demonstrating a clear commitment to building fairer, more open reward systems.

Recruitment and Retention: Skills shortages and strategic responses

Retention and recruitment continue to be pressing concerns. Over the past six months: 30 per cent struggled with retention, with 33 per cent anticipating difficulty in the coming six months. 39 per cent faced recruitment challenges, with 40 per cent expecting similar hurdles ahead. To attract talent, 49 per cent of employers paid new recruits more than existing employees, with 73 per cent offering up to 10 per cent more and 27 per cent up to 20 per cent more.

Looking forward, 64 per cent expect these recruitment premiums to remain steady. Key recruitment challenges include labour shortages (84 per cent), lack of suitable candidates (78 per cent), and career development limitations (62 per cent).

Employers are responding strategically. In terms of recruitment, 76 per cent are leveraging digital tools, 63 per cent are investing in upskilling, and 61 per cent are offering competitive benefits. From a retention perspective, 76 per cent are analysing exit interviews, 69 per cent are communicating full reward packages, 66 per cent are reviewing benefits and total reward strategies. Clearer communication of the investment on offer for employees and the chance for progression is at the heart of recruitment and retention efforts.

A stable picture of absence and labour turnover

Employee absence and turnover are largely steady and consistent with levels captured in autumn 2024. The median turnover is 14 per cent, consistent with the previous year. Over half (54 per cent) expect turnover to remain unchanged. The median number of sick days is 3.04 in 2025, up slightly from 3.00 in 2024.

This stability suggests that while pay and recruitment pressures are acute, overall workforce health and retention have not deteriorated.

Looking Ahead to 2026: Priorities and challenges

As organisations prepare for 2026, the top challenges identified are:

  • Cost pressures and affordability
  • Talent attraction, skills, and retention
  • Pay transparency and fairness
  • Structural change, job architecture and reward strategy
  • Legislative and regulatory changes
  • Technology, data and AI adoption
  • Employee experience, culture and engagement

It is evident that HR leaders are balancing traditional reward considerations with emerging strategic priorities, particularly in technology, transparency and culture.

Get in touch

Our autumn 2025 survey underscores how employers are navigating a landscape shaped by cost pressures, talent shortages and employee expectations for flexibility and fairness. While pay growth is stabilising, bonuses remain an important tool for motivation, and hybrid working is firmly embedded.

Pay equity and transparency are rising on the agenda, reflecting both regulatory pressures and a cultural shift toward fairness. Recruitment and retention continue to challenge organisations, driving innovation in digital tools, upskilling and reward communication.

Looking ahead, HR leaders must remain agile, balancing affordability with engagement, embracing technology, and creating reward strategies that reflect organisational values and employee needs. As ever, these shared insights provide the data and context needed to navigate these complex decisions with confidence. Through careful planning and a strategic approach to pay, reward and people management, organisations can position themselves for growth in the year ahead.


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