3. Total reward communication and transparency are now essential
In an environment of tempered pay growth, employers are placing increasing value in how they communicate pay and benefits, not just what they offer.
- In 2025, the importance of communicating the rationale behind pay decisions reached a new high, with a median score of nine out of 10, up from eight in the previous two years.
- Three core themes emerged in employer feedback:
- Increased transparency around the decision-making process.
- A focus on total reward visibility (e.g. reward statements and benefit guides).
- Manager empowerment and direct communication to support better employee understanding.
Meanwhile, 64 per cent of employers report placing greater emphasis on communicating employee benefits this year, using a mixture of digital tools, storytelling and leadership engagement to boost awareness.
In a market where financial growth is limited, communication becomes a vital part of the total reward package. When employees clearly understand the full value of what they receive and why, they are more likely to stay engaged and motivated. Effective communication of pay changes can foster a sense that ‘we're all in this together’ – promoting unity, reinforcing a shared purpose, and ultimately driving stronger retention through a deeper sense of belonging.
Total Reward Statements can play a key role in reinforcing the wider value on offer to employees beyond pay. Highlighting volunteer days or ‘Give As You Pay’ schemes reinforces a shared sense of purpose. By clearly presenting the full value of compensation, benefits and other rewards, they help employees see the bigger picture – strengthening trust, transparency and the feeling that everyone is working toward common goals.
4. Benefits offerings are evolving – and strategically differentiated
As pressure on pay persists, employee benefits are emerging as a key differentiator in talent attraction and retention. Employers are rethinking what they offer and how those benefits reflect evolving employee priorities.
Most common core benefits:
- 88 per cent offer Employee Assistance Programmes (EAPs)
- 83 per cent offer life assurance
- 81 per cent provide occupational sick pay
Family-friendly policies are widely adopted:
- 81 per cent offer enhanced maternity leave
- 71 per cent offer enhanced paternity leave
Innovative and low-cost offerings are on the rise:
- Birthday leave, mental health apps, EV salary sacrifice, menopause support
- Flexible leave options, hybrid working, and cycle-to-work schemes
Interestingly, 90 per cent of employers now offer non-monetary rewards, such as recognition platforms, volunteering days or flexible working arrangements.
As employers compete for talent, particularly younger and more values-driven demographics, benefits packages are shifting to reflect lifestyle, wellbeing, and purpose as much as financial perks. Moreover, benefits communication has become a strategic priority, with tailored, digital-first approaches now the norm.
