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Allison Long - Executive Director of Organisational Effectiveness & HR

Paydata has proved to be a very effective reward partner for CKH, sharing their expertise generously, challenging us when needed and at all times supporting us to get the right solution for our organisation.

Cross Keys Homes (CKH) manages in excess of 10,500 homes in the Greater Peterborough region. Employing around 320 staff, the organisation’s vision is to create opportunities that change lives through their drive, expertise, resources and passion.

They do this by being a local social enterprise, with housing at its core. While continuing to provide services in Peterborough, CKH is expanding beyond and building a more significant regional presence, whilst continuing to offer more affordable housing.

How we helped Cross Keys Homes

The Issue

The project addressed three key challenges:

1

Dated reward frameworks

2

New values and behaviours

3

Changes in its business environment

Our Solution

The project involved a high level of collaborative working between CKH and Paydata, to deliver the required results against very tight timescales. Paydata led most of the research and reward policy design work, whereas CKH led the organisation design, communication and contract-related activities.

Our approach is to deliver evidence-based solutions. We suggested that CKH should undertake a discovery project to make sure there was absolute clarity about the changes required and that a wide cross-section of views were considered.

Realigning reward to drive change and improve engagement

Read the full case study

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How it worked

1

Function-based job family structure

2

Introduction of a pay ladder and skills-based pay system

3

Review of the bonus structure and benefit areas

4

Redesign the performance management process

5

Improve communication of the employee value proposition

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