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Richard Summerfield - Human Resources Director JT

On a personal level, I would say that Paydata are up there with the very best providers of Reward Consultancy services, and I feel that the service and advice I receive is bespoke and proactive, which is why we use them as our preferred global reward partner

JT (formerly Jersey Telecom) has over 120 years’ experience in telecommunications and is dedicated to delivering world-class services. JT operate internationally and employ nearly 500 staff across three continents. It is 100 per cent owned by the States of Jersey.

How we helped JT

The Issue

The project addressed three key challenges:


A new business strategy


Outdated incentive and reward strategy


A low-performance culture

Our Solution

An underlying structure of job families: JT introduce an underlying structure of job families built around broad-bands, replacing the outdated narrow-graded structure that had become unfit for purpose

A pay matrix approach: JT adopted a pay matrix approach that provided the biggest pay increases to high-performing individuals relative to their position against the market.

A company-wide bonus scheme: JT introduced a company-wide bonus scheme that rewarded a combination of individual and business performance.


How reward strategy helped JT drive growth

Read the full case study

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How it worked


Understanding the business strategy and the culture the reward strategy needed to support


Collating and analysing the data to identify key trends and any differences of opinion


To modify and shape the re¬ward strategy based on their feedback

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