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Date: 9 July 2026
Recruitment and retention challenges are still there in the background, but they are no longer the dominant issue for most organisations. Around 43 per cent are reporting recruitment difficulties and 39 per cent expect this to continue in the next six months. Retention is slightly lower, at 31 per cent experiencing challenges and 28 per cent expecting them. Whilst that is still a meaningful minority, it is well below the peak years when it felt like almost everyone was struggling at once. The labour market has cooled. Movement has slowed. Hiring is less frantic.
But here is the real story in the data: the pressure has moved into pay and affordability. Budget and pay pressure are the single biggest challenges HR leaders are talking about. Or more precisely, how to stay competitive when everything is getting more expensive.
UK Reward Management Survey Spring 2026 - Key Findings
And you can see the tension clearly in the data. 47 per cent of employers are still offering new recruits higher salaries than existing employees in similar roles. That is down from the 70 per cent levels seen in 2022, so there has definitely been a rebalancing. But it hasn’t gone away - it’s still a live issue in nearly half of organisations.
Most of the time, those premiums are not extreme. Around three quarters are offering up to 10 per cent more for new hires, and about a quarter are going up to 20 per cent. However, this is still enough to create internal friction and questions around fairness.
And that links directly into why we are seeing pay equity and transparency climb up the agenda. Organisations are increasingly having to explain pay decisions, not just make them. Job evaluation, grading structures, pay frameworks, benchmarking - all “foundations of reward” work is back in focus. Not because it is new, but because it now matters more in terms of credibility and trust.
Pay awards themselves are relatively steady. Most organisations are still planning increases around the 3 per cent mark, and expectations are broadly stable for the next six months. So we are not seeing big movement in headline pay. It feels like a holding pattern after a few years of volatility.
Benefits, though, are where things get more interesting. What stands out is not just what is offered, but what people actually value. The strongest ROI benefits are often the simplest ones; extra annual leave, holiday purchase schemes, flexible working, health cash plans, EAPs, recognition schemes. Things that don’t always cost a lot, but make a noticeable difference to employees.
Flexible working is now deeply embedded. Hybrid working is the most common arrangement at 77 per cent, with part-time working offered by 95 per cent, working from home by 70 per cent and informal flexibility by 66 per cent. In most organisations, flexibility is no longer a policy question. It is part of how work just operates. The debate has shifted to consistency, boundaries and making it work operationally, especially in frontline or customer-facing roles where it is harder to apply.
Technology is another area where the tone is pragmatic rather than transformational. Most organisations are reasonably satisfied with their HRIS, but a quarter have changed systems recently and over a third are considering or planning a review. The drivers are very practical: 85 per cent want automation, 80 per cent want efficiency gains, 79 per cent are looking for better reporting, 68 per cent want better data accuracy, and 63 per cent are looking to achieve cost savings. It is about making HR easier to run, not reinventing it.
Budgets reinforce this same picture. Growth is relatively flat in most areas of HR and reward. Around half of organisations expect no change across headcount, training, day-to-day HR costs and reward management. There is some growth in project and development spend, but it is selective. HR teams are not being given big uplifts, so they are being forced to prioritise.
Turnover and absence data suggest a fairly stable workforce environment. Median turnover sits at 15 per cent and voluntary turnover at 11 per cent, both broadly consistent with recent years. Most organisations expect this to remain stable. Absence has improved slightly, with average sickness absence falling year on year, down to around 4.15 days on average. A gentle improvement.
It feels like a year of constraint and control. Not crisis, but not comfort either. The labour market is calmer, but pay pressure hasn’t gone away. Recruitment is easier than it was, but still competitive. Benefits are increasingly important, but more about value than cost. And HR teams are being asked to do more structuring, more explaining and more justifying of decisions than ever before.
If there is one thread running through everything, it is this: organisations are trying to build stability, be it in pay, their systems, workforce planning or overall expectations.
Less volatility. More structure. More scrutiny. And HR sits right in the middle of that.
Managing Director
Date: 4 December 2025
Date: 26 November 2025
Date: 9 July 2026
Date: 9 June 2026
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