Data Analyst / Administrator

Job Title: Data Analyst / Administrator

Hours: 37.5 p/w (permanent)

Salary: Circa £18,000

Reports to: Data Services Manager

Based at: Paydata Ltd, Lynch Wood, Peterborough

Job purpose:

The focus of the role will be to undertake routine data analysis including cleaning/loading customer data and running and producing customer reports.

Main accountabilities: 

  • Undertake the timely import of customer data submissions.
  • Run and, in some cases, create customer reports using in-house systems and MS office products.
  • Undertake job matching and levelling to classify customer jobs into pre-defined classifications.
  • Identify data trends/issues and highlight to colleagues.
  • Provide customer support via telephone/e-mail for our PAYreview product.
  • Respond to customer enquiries/requests via E-mail or telephone.
  • Support the delivery of other bespoke reports and products as and when necessary.

Knowledge, skills and abilities: 

  • Intermediate MS Excel skills (including a variety of formulas, and performing vlookups) and with experience of data analysis and/or statistics.
  • Basic/Intermediate MS Access skills or willing to learn
  • Organised and able to multi task.
  • Strong eye for detail. 
  • Excellent customer service skills.
  • Methodical, analytical approach.
  • Strong numeracy skills, with a strong understanding of numbers and an instinctive ability to just ‘feel’ when a numbers are wrong.
  • Effective communication skills, with an ability to explain complex information / data in a non-complex way.  
  • Ability to work using own initiative and also contribute ideas for improvement to wider team.  

Other Details:

There is a three month probationary period for this role. Opportunity for career progression within the company is available for the right candidate.

To apply, please submit a copy of your CV, including a covering letter to John Allen, 24 Commerce Road, Lynch Wood, Peterborough. PE2 6LR, or via email to johna@paydata.co.uk